Privacy Policy

Last updated: August 2026

Radynex Teleradiology ("Radynex", "we", "us") is committed to protecting the privacy and security of the information entrusted to us. This policy explains what we collect, how we use it, and the choices you have. It applies to our website and reporting platform.

1. Information We Collect

• Contact information you provide via forms — name, organisation, email and phone number.
• Clinical data — DICOM studies and associated metadata submitted for reporting, handled strictly under our agreements with partner institutions.
• Usage data — log information, device and browser details, and analytics used to operate and improve the service.

2. How We Use Information

• To deliver radiology reporting, archival and billing services.
• To respond to demo requests and support enquiries.
• To secure, maintain and improve the platform.
• To comply with legal, regulatory and contractual obligations.

3. Data Security

We protect data with encryption in transit and at rest, role-based access controls, and complete audit logging. Clinical studies are stored in DICOM-compliant cloud infrastructure with redundant, encrypted backups. Access is limited to authorised personnel on a need-to-know basis.

4. Data Sharing

We do not sell personal or clinical data. Information is shared only with the authorised radiologists and institutions involved in a study, with service providers bound by confidentiality, or where required by law.

5. Data Retention

Clinical studies are retained for the period agreed with each partner institution and as required by applicable regulations. Contact data is kept only as long as needed for the purposes described here.

6. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data. To make a request, contact us using the details below.

7. Contact Us

Questions about this policy? Email radynexteleradiology@gmail.com or call +91 97772 18193.